Pragmatic, Proven Support for the Housing Sector
Housing organisations face a complex mix of challenges: ageing systems, siloed data, increased scrutiny around compliance, and pressure to improve tenant services. All these are expected while operating within tight budgets. We work alongside housing providers to modernise data infrastructure, streamline operations, and support informed decision-making. Using our Cloud Shift Toolkit, we combine industry-leading services with flexible, product-powered delivery to help you unlock value from your data, without reinventing the wheel.
How We Help the Housing Sector Succeed
Our experience working with housing providers has given us deep insight into the sector's operational pressures, data challenges, and transformation goals. These are some of the benefits we've helped deliver using our flexible toolkit and expert services:
Clarity and Control Over Critical Data
01
Legacy housing systems often obscure the data needed to support tenants, maintain assets, and manage risk. We bring structure and accessibility, ensuring the right data is available, accurate, and auditable whilst enabling responsive and transparent operations.
Modern Platforms Without Heavy Disruption
02
We understand that change needs to be practical. Our product-powered approach, supported by expert services, enables housing organisations to modernise platforms incrementally, reducing disruption and avoiding the overhead of full system replacements.
Proactive, Data-Led Decision Making
03
From identifying maintenance trends to understanding arrears risk, we enable insight through automation and analytics. Our approach helps housing teams move from reactive reporting to predictive decision-making, improving both operational performance and tenant outcomes.
Analytics Use Cases
Golden Thread Assurance
Maintain a comprehensive, connected record of asset data across its lifecycle to improve compliance, transparency and safety outcomes.
Arrears Risk Monitoring
Track payment trends to proactively identify households at risk of falling into arrears and guide early intervention strategies.
Repairs Demand Insight
Analyse repair request volumes, locations and categories to identify trends, optimise contractor scheduling and reduce response times.
Asset Investment Planning
Use condition and cost data to prioritise maintenance, refurbishment or redevelopment decisions for maximum impact.
Operational Efficiency
Identify process bottlenecks and resource inefficiencies across housing operations to support cost reduction and service improvement.
AI & ML Use Cases
Predictive Arrears Management
Use machine learning to forecast tenants likely to enter arrears and automatically flag cases for early engagement.
Smart Repairs Triage
Apply natural language processing to automatically categorise incoming repairs and route them for efficient resolution.
Sentiment & Feedback Analysis
Analyse tenant communication and survey responses to understand sentiment and highlight service quality issues.
Asset Lifecycle Prediction
Predict asset failure or degradation timelines based on usage, location and maintenance history to reduce unplanned downtime.
Intelligent Compliance Auditing
Leverage AI to scan asset and case records, identifying missing data or anomalies that could pose compliance risks.
Why Cloud Formations
Over 30 years experience in the data industry
Having recognised Microsoft Most Valuable Professionals (MVPs) on the team, highlights our deep knowledge and commitment to Microsoft technologies.
We proudly hold the title of Microsoft Partner, showcasing our deep expertise in Microsoft technologies and our commitment to delivering top-tier solutions.
As a trusted Databricks partner, we are at the forefront of data and AI technologies, offering unparalleled expertise in leveraging the power of Databricks for your business.
We are proudly certified with Cyber Essentials, demonstrating our dedication to maintaining robust cybersecurity practices and safeguarding your data.
We are committed to sustainability and environmental responsibility. Every month we plant 100 trees through Evertreen contributing to a greener future.